The luxury Ibizan property is reopening this Easter with many new features, including a reinforced guest experience team.
The "White Island’s" exclusive art-hotel is putting the finishing touches on its offering for the coming season. In its 7th season, starting on 15 April the luxury property intends to mark a "before" and "after" with respect to the rest of the hotels of the island through its unique approach to guest service and hospitality.
To this end, Ibiza Gran Hotel has its own guest experience team, made up of experts in Ibiza and guest hospitality whose mission is to discover the meaning that the phrase "live a unique and exclusive experience" has for each guest, providing him or her all that is needed to make his or her particular dreams come true.
Each and every one of the initiatives implemented by the new guest experience team is keyed to tailoring the experience of each guest in his or her own hotel suite, all of the facilities and restaurants of Ibiza Gran Hotel and, needless to say, above all on the island.
For this purpose, the hotel offers guests endless options tailored to their particular tastes: choosing the most comfortable pillow; organizing a romantic dinner on their own private terrace; surprising their companion with a bunch of flowers; finding their Jacuzzi prepared with special aromas on returning from a day on the beach; making sure that they have their favourite drink at hand; experiencing the delights of Open Spa in their own suite; or savouring special dishes not included on the menu.
Furthermore, Ibiza Gran Hotel’s guest experience team is all set to receive the property’s exclusive guests, traversing Ibiza so as to discover the island’s hidden jewels that only a few know and the best leisure options, as well as organizing everything so that their only concern is to enjoy themselves, without having to handle the details themselves. The team is ready to offer guests advice about the island’s most enchanting coves, the best day to eat out at the Beach Club, manage bookings at Ibiza’s most popular restaurants and nightclubs, organize a relaxing agritourism trip, prepare everything for a boat trip, and making sure that the car that they have booked, whether it be a 4x4 or a convertible, is waiting for them outside the hotel.
In the words of Lorena Riñon, guest experience manager at Ibiza Gran Hotel, these are just a few examples of the services offered by a team whose maxim is "to anticipate the needs of guests, know exactly what they want, and plan together their stay, even before they arrive."
Among other new initiatives for this new season, the hotel features new works of art that will not go unnoticed. A good example is the new painting on glass occupying 40sqm at the luxury Open Spa, designed by the artist Miguel Gomez Losada. New ingredients, such as gold and silver, in the rituals of Open Spa Collection, and new flavours combining the culinary essence of Ibiza with the latest international tendencies, including signature dishes such as the lobster grand club sandwich, wild sole with Tobiko eggs and lemon juice, and the kefir yogurt bavarois with fig jelly, among many other surprises that Ibiza Gran Hotel has in store for its guests.
About Ibiza Gran Hotel
Ibiza Gran Hotel is the most exclusive symbol of contemporary luxury on the island. Excellently situated, close to the city centre and its most renowned nightclubs, the hotel affords guests much coveted views of Dalt Vila and the Mediterranean, between the marina and Ibiza Botafoch. The property has 157 loft-style suites looking onto the sea.
In addition to relaxation, comfort, exclusive service, select gastronomy, art and design, Ibiza Gran Hotel also has exceptional facilities and 5,000sqm of gardens suitable for all kinds of events. Likewise, the hotel is equipped with a number of convention halls and a business centre with meeting rooms, offices, computers offering Internet access and secretarial services.
Another of the hotel’s main features is Open Spa, with 1,300sqm of facilities dedicated to health, beauty and wellness, two boutiques stocked with local and international brands, and the legendary Ibiza Casino, connected to the hotel.
Ibiza Gran Hotel
