Event Planner Spain Locaties en aanbieders voor evenementen in Spanje en Marokko
Last month: 1,300,000 page views
Gratis offerte aanvragen | Adverteren Inschrijving
 Evenementen
 Locaties en Hotels
 Evenementenbureaus
 zoeken
 Leveranciers
 zoeken
   Diensten
Event Planner Spain
Categoriën Leveranciers
Audiovisual Line Servicios de Comunicación. Audiovisuele middelen in Madrid en de rest van Spanje: licht en geluid systemen voor evenementen
ibtm 2016, Barcelona

 Exhibiting at ibtm world, global event for meetings and events, Barcelona 29th November - 1st December 2016

Interessante lectuur
Ten Transformative Meetings Technology Trends for 2015 Ten Transformative Meetings Technology Trends for 2015 ...
pinkCornerR pinkCornerI

Come Back Hypocrisy–All is Forgiven!

Send this article to a friend
Share to Facebook Share to Twitter Share to Digg Share to Delicious More...
Come Back Hypocrisy–All is Forgiven!Some years ago, when EuroDisney was still in diapers, the European media – which had always resented this incursion of Americana into the heart of Europe – decided to slaughter the organisation.

Although we are accustomed to it, watching the newspapers and TV ganging up on a victim is never an uplifting spectacle and, in this case, I felt it was unnecessary for the media to be so cynically dismissive of an enterprise that sought, mainly, to bring a little fun to a rather joyless world. (Not, I hasten to add, that Paris is joyless.)

The problem is the media’s view of its own role in society. The traditional responsibility of the journalist to inform has given way to a perceived duty to “reveal,” “expose” and “lay bare” the facts. Sadly, there are those who confuse harmless illusion with conspiracy.

The media, it seemed, despised the American falseness of the EuroDisney (now Disneyland Paris) mirage, so conspired to unveil it. But we didn’t need to be told that the Disney smile was created for our benefit, that the sugary welcome and slick presentation were painstakingly fabricated…we knew that…and we liked it that way. Which also explains the phenomenal success of Las Vegas.

Most of us in the meetings business accepted, long ago, that fantasy has a very real and important role in our professional lives. We learned from those masters of dissimulation, the hoteliers, that hypocrisy oils the wheels of hospitality, that our delegates expect an element of theatricality and enjoy the charade. Everyone knows that a good hotel is like the proverbial swan—the serenity is all on the surface. We don’t wish to be reminded that it’s chaotic in the kitchen, hair-raising in housekeeping and extremely stressed behind reception.

We secretly relish the fact that hotel managers dress like Jeeves and put on old-fashioned airs and graces. Costume is so important when you’re playing a part. And the script is comfortingly familiar as well.

Is everything to your satisfaction, sir?” “May I recommend the quail eggs Vesuvius, sir?” We all know what this means. “We have over-ordered quail eggs, which are past their best and therefore smothered in a chili sauce.” But we don’t spoil the play by adding subtitles.

Of course, the “fresh” in fresh fruit salad is a relative term, and menus are designed to impress not enlighten. We expect nothing less…and, personally, I don’t care if the head receptionist is on automatic when she says, “Enjoy your stay.”

Some people might be pleased to learn that “our hotel staff members speak five languages.” You and I know that this means that the chambermaids are Filipina, the receptionists come from Nicaragua, one commis chef speaks Inuit and the assistant porter is fluent in…well he’s from Louisiana. English speakers may be hard to find. But we don’t say so.

And take brochures. (Or Web sites.)

Brochures (and Web sites) are an intrinsic part of the wonderland that we encourage hoteliers to weave around their products. Only the congenitally naive are taken in by them. Pictured on Page 3 is a couple self-consciously relaxing in a bedroom. The perceptive will notice that one is the assistant manager (not in uniform) and the other is the receptionist with the best legs. On Page 5, they are to be found in the restaurant enjoying lobster thermidor. And then (surprise! surprise!), the girl reappears in the sauna, on Page 9, wrapped seductively in a towel. Long live fantasy—the hotel industry has mastered it, and meeting planners should appreciate it.

In these challenging economic times, it is too easy for the hard heads in the procurement department to extract the fun out of functions for the sake of a few pennies. They should be dissuaded.

Pragmatic, price-driven solutions have their place in meeting planning, but not at the cost of harmless enjoyment—albeit created by smoke and mirrors.

The Disney Corp. and the city of Las Vegas understand the importance of how illusion contributes to the “feel-good factor.” We must not underestimate the importance of theatre and should applaud the necessary dissembling of the hospitality profession. Today, even meetings for redundant bankers and mortgage brokers can be perked up by a sprinkling of pixie dust.

TONY CAREY, CMP, CMM, is an award-winning writer and past member of the MPI International Board of Directors. He can be reached at tonycarey@psilink.co.je.
Comment on this news item
Name     Email

Tags, event suppliers: Media  Speakers  Staff  Tags, news section: Business  Chef  Course  Europe  Hospitality  Hotel  Hoteliers  IT  Media  Meeting  Paris  Planning  Restaurant  Staff  Web 

Glossary, news section: CMM  CMP  MPI  Reception 

Number of views of this article: 9,113

Alles zoeken
Loading
Nieuwsbrief
Leveranciers
Ledentoegang
gebruikersnaam
wachtwoord
Experience Box Spain. Ontwerp teambuilding activiteiten en DMC en MICE service: bedrijfsevenementen, boot incentives en feesten, vervoer, accommodatie
Pinapark Aventura y Animación. Actief toerisme, incentives en avontuurlijke activiteiten in Andalusië
Iberoteam. DMC, evenementen- en incentivebureau Madrid Spanje
Mas de Sant Lleí. Exclusief landgoed voor feesten en banketten Barcelona, Spanje

 
Over Event Planner Spain | Adverteren | Contact | Voorwaarden | Woordenlijst | Sitemap
Als u een evenement wilt organiseren in Spanje of Marokko, neem dan contact met ons of direct met de
500 kwaliteitsleveranciers in ons portaal op voor gratis offertes, geheel vrijblijvend en zonder commissie.

Met 1,000,000 pageviews en 1,000 offerteaanvragen per maand is Event Planner Spain momenteel het meest
bezochte portaal voor evenementenorganisatie in Spanje, in 8 talen en met bezoekers uit meer dan 160 landen.
Als u interesse heeft in adverteren op ons portaal, contacteer ons voor een interessante offerte.

Event Planner Spain, S.L.
Paseo de la Sierra, 38-20, 29018 Málaga, Spanje
© Copyright Event Planner Spain 2006-2016
Tel. +34 952 298 643

BCN Travel. DMC, evenementenbureau en zakenreizen in Barcelona, Spanje

Laatste leverancier

BCN Travel. DMC, evenementenbureau en zakenreizen in ...
Minibus and coach transfers for office parties in Madrid

Laatste offerte

Minibus and coach transfers for office parties ...
Mercedes unveils new GLC Coupé at Castillo de Santa Catalina

Laatste nieuws

Mercedes unveils new GLC Coupé at Castillo ...
Cambrils Park Business & Events. Congrescentrum en evenementenlocatie voor zakelijke en particuliere events op maat in Cambrils, Tarragona, Spanje

Willekeurige leverancier

Cambrils Park Business & Events. Congrescentrum en ...
Christmas at the Westin Palace Madrid

Willekeurige offerte

Christmas at the Westin Palace Madrid ...
Reptiles, Amphibians and Other Exotic Animals at Exotic Forum 2013

Willekeurig nieuws

Reptiles, Amphibians and Other Exotic Animals at ...

ICCA Iberian Chapter IMEX 2016 – Frankfurt 19-21 April. The essential worldwide exhibition for incentive travel, meetings and events Exhibiting at ibtm world, global event for meetings and events Málaga Convention Bureau Member