Event Planner Spain Idéias e Recursos para Eventos e Reuniões na Espanha e Marrocos
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Tips and Ideas » Useful Information

  • Spanish hotels do justice to the number of stars they have been awarded: any four- or five-star hotel is sure to be comfortable and well-run, with the kind of facilities and services to be expected of top-scale properties.

  • There are quite a few smaller three-star hotels on par with establishments of a higher category as regards general comfort.

  • Spanish hotels are generally good value for money.

  • Aena manages 47 airports and one heliport equipped with modern facilities and a complete range of commercial services.

    Spain has a modern motorway network (some of which are toll roads) and a fast-expanding high-speed train system. Consult RENFE's train timetables.

  • The bars and cafés – which are plentiful – are usually busy, especially before mealtimes when the locals congregate for a drink and a tapa.

  • Clubs and bars usually close at 4am, although closing times depend on the region. Nevertheless, cities and large towns have after-hour establishments that are open until well into the morning.

  • Spaniards are fond of eating out, so you should book in advance if the restaurant is popular.

  • People tend to eat much later than in Northern Europe: breakfast at 10-10.30am, after an hour or so at work (mostly public sector workers); lunch from 1.30-3.30pm; and dinner from 8.30pm onwards.

  • Understandably, people go to bed much later than in other parts of Europe, above all in the summer months.

  • Restaurants usually start serving lunch from 1.30pm, and dinner from 9pm; although there are restaurants that serve meals all day.

  • Banks are usually open to the public from Monday-Friday from 8am-2pm – Spain has the largest number of cash dispensers in Europe.

  • Despite plans to implement the one-time shift in the private sector, smaller businesses normally open from 8am-2pm and from 4pm to 7pm, and shops from 9.30am-1.30pm and from 4.30-8pm. During the summer months, some shops on the coast open until 10pm.

  • Most department stores, high street shops, supermarkets and shopping centres open from Monday-Saturday from 10am-9 or 10pm.

  • There are over 900 hospitals and clinics in Spain.

  • Chemists open from 9.30am-1.30pm and from 4.30-8pm, although there are 24-hour chemists in the country's cities and large towns.

  • Calling an ambulance in Spain: 112 or 061.

  • There are 10 Bank Holidays in Spain: 1 and 6 January, Maundy Thursday (except in Catalonia) and Good Friday during Easter Week, 1 May, 15 August, 12 October, 1 November, 6 , 8 and 25 December. In addition, each autonomous community has its own Bank Holidays, as do the country's cities, towns and villages.

  • When a bank holiday falls on a Tuesday or Thursday (or even a Wednesday) there is a tendency to make a long weekend out of it; though this is not general practice.

  • Neither restaurants nor taxi drivers expect anything lavish; there is definitely no 15% rule like in the States or in the UK. A recent trend is to include service charge on the bill.

  • There are three different police forces: the Civil Guard, a military force in charge of customs and airport security, road traffic and security in small towns and villages and the surrounding countryside; the National Police, present in the cities and big towns of autonomous regions that do not have a regional police force, who normally deal with serious crime; and the municipal police, also present in the country's cities and big towns, who control traffic and intervene in general street safety.

  • Most police stations have an interpretation services, if not officers with language skills, and are of course open 24-hours a day, throughout the year.

  • As a rule, Spain is a safe place.

  • Emergency telephone numbers:

    • National Police: 091.

    • Local Police: 092.

    • Civil Guard: 062.

    • In case of fire, call 112, 080, or 085.

  • Credit card theft in Spain:

    • American Express Telephone Service Center: 902 375 637; Emergency Card Replacement: 917 437 000.

    • Mastercard Emergency Services: 900 971 231.

    • Diner's Club Tel: 902 401 112.

    • JCB Tel: 900 314 027 (Toll Free) or 915 400 910 Monday through Friday 9am-2pm and 3-5.30pm.

  • Embassies and consulates in Spain.

  • Spain belongs to the Euro zone.

  • Bureaux de change usually charge lower commissions than banks.

  • For travellers from outside Europe, Spain is GMT +1.

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